On Thursday afternoon, nearly 40,000 customers have reported Xfinity/Comcast internet outages across the country Thursday, including in Atlanta, Chicago, Philadelphia, Houston and Denver.

The outages were reported on real-time service outage reporting site Downdetector.

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Xfinity did not make an official statement about the outages, but via its official support account @ComcastCares, the company fielded several service requests and complaints about the outages.

The reported outages are primarily in affecting internet service, but there was a small number of cable outages, according to Downdetector. Customers reported that issues were related to DNS, domain name system, issues.

As of about 4 p.m. Thursday, there were still reports of outages in various parts of the country. However, a handful of customers said their service had been restored.

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Atlanta Police Chief Darin Schierbaum, accompanied by Atlanta Fire Chief Roderick Smith, provided an update to the press during a media tour at the Atlanta Public Safety Training Center. They discussed the new Simulation Center, which will enable officers to train for various crime scenarios, including domestic disputes, commercial robberies, and kidnappings. Tuesday, Dec. 17, 2024.
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