Phone calls made by inmates at the Gwinnett County Detention Center have the potential to generate an estimated $902,400 in revenue over the next 12 months. Gwinnett Commissioners recently agreed to a request by the Sherriff’s office to provide inmate coinless and pay phone equipment from Securus Technologies, LLC.

This revenue-based service provides a way for inmates and division residents to place phone calls to family, lawyers, etc. from the Gwinnett County Detention Center. The county receives a 77 percent commission from phone calls and 50 percent commission from video calls.

The proposal was awarded to the highest scoring firm based on firm qualifications, ability of firm, equipment, software and service, references, and total commission.

About the Author

Keep Reading

Superior Court Judge Robert McBurney speaks at an emergency hearing at the Fulton County Courthouse in Atlanta on Monday, Dec. 15, 2025. Attorneys seek to delay the execution of Stacey Ian Humphreys, who sits on death row for the murder of two Cobb County real estate agents. (Arvin Temkar/AJC)

Credit: arvin.temkar@ajc.com

Featured

A migrant farmworker harvests Vidalia onions at a farm in Collins, in 2011. A coalition of farmworkers, including one based in Georgia, filed suit last month in federal court arguing that cuts to H-2A wages will trigger a cut in the pay and standard of living of U.S. agricultural workers. (Bita Honarvar/AJC)

Credit: Bita Honarvar