A single day this week at Fulton County tag offices drew more transactions than five days of business in March.
Tag offices reopened Monday to long lines of people standing outside. Some waited up to six hours to renew vehicle registrations, get title changes and take care of other issues, Fulton spokeswoman Jessica Corbitt said.
Tag offices handled 40% of total transactions on Monday, according to Corbitt. Kiosks processed 23% of business and 37% was managed online.
The kiosks receive payments and dispense new tags.
Data provide by Corbitt showed kiosks usage increased 354% on Monday compared to the period of March 2 – 6 before offices closed due to the coronavirus pandemic. Internet transactions Monday increased 137% compared to the five-day period in March.
Employees at tag offices have moved people in line with simple renewal transactions over to kiosks.
“People have been pretty patient with lines and social distancing,” Fulton County Tax Commissioner Arthur Ferdinand said. “They’ve been reading cell phones and more than accommodating.”
Kiosks are also located at several Kroger supermarket locations.
2685 Metropolitan Parkway S.W., Atlanta
227 Sandy Springs Place, Sandy Springs
3330 Piedmont Road N.E., Atlanta
800 Glenwood Ave. S.E,. Atlanta
725 Ponce De Leon Ave. N.E,. Atlanta
10945 State Bridge Road, Alpharetta
Fulton County has five tag renewal locations:
Fulton County Government Center, 141 Pryor St. S.W. Atlanta
North Fulton Service Center , 7741 Roswell Road, Sandy Springs
Greenbriar Mall Service Center, 2841 Greenbriar Parkway, Suite 106, Atlanta
South Fulton Service Center, 5600 Stonewall Tell Road, College Park
Fulton County Customer Service Center, 11575 Maxwell Road, Alpharetta
