Internet users reported outages early Thursday morning related to certain Microsoft products, but the tech giant said issues were beginning to resolve by late morning after system changes made by a separate internet service provider.
Reports of outages involving Microsoft 365 products surged at about 8 a.m. Eastern according to Downdetector. Users online specifically complained on social media about connection issues with Outlook email and video conferencing tool Teams.
“We’re investigating an issue where users may be unable to access multiple Microsoft 365 services,” the company said about 8:40 a.m. in a post on X. “Please look for MO888473 in the admin center for more details and further updates.”
In a separate post on X, formerly Twitter, Microsoft’s Azure Support group said it is investigating reports of potential issues with connection to Microsoft products from AT&T networks.
Just after 10 a.m., a Microsoft post on X said the issue related to a change made by a third-party internet provider and that provider had “reverted the change and we’re now seeing signs of recovery.”
-This is a developing story. Return to AJC.com for updates.
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