Companies compete for Hartsfield-Jackson concessions contracts

Businesses are competing for spots at Hartsfield-Jackson
Business representatives took notes on spots that will become available for new concessions businesses during a tour held by Hartsfield-Jackson Atlanta International Airport on Monday, March 11, 2024. Miguel Martinez /AJC

Credit: Miguel Martinez

Credit: Miguel Martinez

Business representatives took notes on spots that will become available for new concessions businesses during a tour held by Hartsfield-Jackson Atlanta International Airport on Monday, March 11, 2024. Miguel Martinez /AJC

Multiple companies have submitted proposals to compete for contracts to open new restaurants and shops at Hartsfield-Jackson International Airport.

Three packages of retail or food concession locations up for grabs each drew four to seven proposals from companies hoping to win the 10-year contracts.

They include longtime Atlanta-based airport concessionaire Paradies Lagardère and other big concessions firms including Marshall Retail Group, Crews and SSP, according to the city of Atlanta Department of Procurement’s lists of firms that submitted proposals.

Other companies also submitted proposals, including Tiffany Brown Designs, Kuku Ethiopian Coffee and A Taste of Carnival LLC, the documents show.

The 10-year contracts that drew proposals were for:

  • Twelve retail locations on Concourses T, A, C and the atrium, totaling nearly 12,000 square feet
  • Eight retail locations on Concourses T and B, totaling more than 7,000 square feet
  • Seven food and beverage and three retail locations on Concourses A, B and C, totaling more than 15,000 square feet

However, one of the packages of concessions spots drew no proposals from competing companies: Four food and beverage and four retail locations on Concourses T, A and the atrium, totaling more than 10,000 square feet.

More concessions contracting is planned. Across all phases, the airport has said it plans to refresh more than 300,000 square feet of food, beverage, retail and service space.

Hartsfield-Jackson has more than 300 concessions locations across its seven concourses and two terminals.

Its plans to revamp food and retail outlets were delayed for years by contracting issues and by a federal corruption investigation at Atlanta City Hall, then the coronavirus pandemic.

It has now been more than a decade since the last airport-wide refresh of concessions. The update will roll out in phases over multiple years.

Last year, the Atlanta airport awarded contracts for new stores and eateries on Concourses B, C, E and F to concessionaires Areas USA and Delaware North.

New restaurants named as part of the contracts awarded last year include airport outposts of Slutty Vegan, ASW Distillery and Old Fourth Distillery, as well an “autonomous shop,” which will allow shoppers to self-checkout “autonomously” by tapping any major credit card, grab the items they want to buy and walk out of the store, without having to go through a standard checkout line.