Atlanta 911 restored overnight after ‘technical difficulties,’ police say
Emergency 911 services were restored overnight in Atlanta several hours after the city reported “technical difficulties” that caused disruptions Monday evening, officials said.
Atlanta police confirmed around 2 a.m. Tuesday that 911 services within the city were operating as normal and that the technical issues had been resolved.
Officials have not said what caused the problems, and as of a news conference around 11:50 p.m. Monday, a city official said authorities were still unsure what had gone wrong.
The department first announced around 9 a.m. that issues had impacted the city 911 center’s ability to receive and dispatch emergency calls.
While the system was down, Atlanta police, in a statement, advised anyone with an emergency “to proceed to their nearest hospital, police precinct, or fire station for assistance.” Police also alerted the public to the 911 issue by posting to the department’s social media accounts.
Starting at 9:30 p.m. Monday, Atlanta police said emergency calls were being handled by the city’s 911 personnel at the Fulton County Emergency Communications Center before the service was restored.