Amazon's new home delivery service is being met with a great deal of skepticism.

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The company announced Amazon Key, a special lock that allows deliveries inside of a customer's home, in a Wednesday press release. Amazon Prime members can purchase an Amazon Key In-Home Kit, which starts at $249.99 and includes an Amazon Cloud Cam and a smart lock compatible with the new service.

Amazon Key not only offers in-home deliveries but also will eventually offer in-home services, such as cleaning and pet-sitting. Customers can use the Amazon Cloud Cam to watch the entries into their home.

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And while the service sounds cool enough to some ...

... others were quick to share their fears:

Others wondered how far the company is going to take its innovation:

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The North Point Mall sign is shown, Thursday, April 3, 2025, in Alpharetta. The North Point Mall continues to struggle, with redevelopment in limbo. (Jason Getz/AJC)

Credit: Jason Getz / Jason.Getz@ajc.com