A popular Midtown restaurant—and tourist attraction—that usually has lines of people waiting outside its door, failed a Feb. 18 health inspection.

Gladys Knight’s Signature Chicken & Waffles on Peachtree Street earned a score of 56 after Fulton County inspectors found 15 violations.

Some of the deficiencies discovered during the inspection included a cooler with a missing door, heavy debris on ceilings and vents and violations related to hand-washing, which the health department says is a risk factor for foodborne illness.

Channel 2 Action News spoke on Monday to people waiting outside the busy eatery who couldn’t believe the restaurant got such a low score.

Alabamans Tonetta Grant and Tomeka Thomas told Channel 2 they visit the soul food restaurant when they come to Atlanta.

When the station told them about the low score, they said, “Oh wow…a 56? 85 is bad to me.”

But despite the low score, the women said they are still eating at the restaurant based on past meals there.

Channel 2 said they were asked to leave the restaurant when they asked what was being done to address the violations.

The station said the Gladys Knight’s restaurant passed its previous inspection last April with a score of 94.

Fulton County health inspectors are due back within 10 days for a re-inspection, according to Channel 2.