News
News

Delta puts on hold all unaccompanied minor travel due to Atlanta airport crippling outage

Some passengers described their experience as a "nightmare."
By Helena Oliviero
Dec 18, 2017

Delta said on its web site it has temporarily embargoed travel for unaccompanied minors. They do not say when it will end.

Unaccompanied minors who already initiated their travel Sunday and whose travel was disrupted as a result of the outage are exempt from the embargo and may continue to travel.

Delta also said customers flying to or from Atlanta between Dec. 17-19 could make a one-time change to travel plans without incurring the usual fee.

The following is information about Delta's Dedicated   Unaccompanied Minors (UMNRs) program.

The dedicated phone number is 800-325-8847 and may be used by travel agents or customers who have questions regarding Delta's UMNR program.

<p>Lucas Reyes to and his family spent the night in the atrium on their way to New York hoping to connect flight Monday</p>

Credit: John Spink/AJC � 2017 Cox Media Group.

icon to expand image

Credit: John Spink/AJC � 2017 Cox Media Group.

ExploreSouthwest Airlines Unaccompanied minor program contact information: 

1-800-435-9792

Hartsfield–Jackson Atlanta International Airport customer service:  

800-897-1910 or 404-530-7300

WAIT TIMES | CHECK YOUR FLIGHT STATUS | COMPLETE COVERAGE

Return for updates.

About the Author

joined the AJC in 2002 as a features writer.

Follow Helena Oliviero on twitter
More Stories

Keep Reading

As the violence at Macon State Prison has intensified, so, too, have the calls for ambulance service. And because of those calls, the county now finds itself dealing with an unexpected and costly burden: more than $100,000 in unpaid bills. (Hyosub Shin / Hyosub.Shin@ajc.com)

Health care provider bankruptcy may stick rural Georgia with state prisoners’ medical bills

Public ambulance services and hospitals are owed $75 million from the now-bankrupt Wellpath. Some want the state to reimburse them.

3 of 4 U.S. soldiers who went missing in Lithuania have been found dead

Three of four U.S. soldiers who went missing in Lithuania have been found dead. The soldiers had been stationed at Georgia's Fort Stewart.

Georgia prison homicides soar as lawmakers focus on fixes

January is off to a bloody start in Georgia prisons after setting a new record for homicides last year.

The Latest

In this image provided by the U.S. Army, Lithuanian Army and emergency services personnel build a makeshift dam from HESCO barrier bags during recovery efforts for four U.S. soldiers in a U.S. Army M88 Hercules submerged under several meters of water in a swamp near a training area in eastern Lithuania, Thursday, March 27, 2025. (Christopher Saunders/U.S. Army via AP)

Credit: AP

3 of 4 U.S. soldiers who went missing in Lithuania have been found dead

A.M. ATL: Pollen, pollen everywhere

Peek inside Hyundai’s new electric vehicle ‘metaplant’ in Georgia

Featured

Much of Georgia was under a Level 3 of 5 risk for severe weather on March 31, 2025. The far northern portion of the state was under a Level 2 and 1 risk.

Credit: Channel 2 Action News

EF-1 tornado confirmed in Henry County during storms

3 of 4 U.S. soldiers who went missing in Lithuania have been found dead

Three of four U.S. soldiers who went missing in Lithuania have been found dead. The soldiers had been stationed at Georgia's Fort Stewart.

Lucy McBath suspends bid for governor as husband battles cancer

Four-term U.S. Rep. Lucy McBath suspends bid for Georgia governor.