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Service flies out the window

Marcus Yam / myam@ajc.com

Airlines are adding fees and cutting flights, but experts say passengers have become so accustomed to poor service that it's not much of a factor in whose ticket they buy. • Story | Photos

Join the discussion with the AJC's Maria Saporta.
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Don Keough's How-to-fail book exudes decades of success

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Georgia's top-paid executives

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Georgia's top public companies

See leaders in five sortable financial rankings.
• Ga. 100 quiz | Compare companies | Full report

georgia stocks: Today's most active

Company	Ticker	Chng
AFLAC INC	AFL	-11.47%
HOME DEPOT INC	HD	-3.80%
SUNTRUST BANKS INC	STI	-6.99%
COCA-COLA CO	KO	-1.01%
SYNOVUS FINANCIAL CORP	SNV	-8.57%

• Track top Georgia-based stocks
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Minimum wage rises to $6.55 an hour starting Thursday
Seven decades after Franklin Roosevelt signed the law creating a minimum wage, each increase still sparks a version of the original debate. This week is no different.

Filing: Cobb Energy has sapped co-op
Cobb Energy, a for-profit affiliate of Marietta-based electric co-op Cobb EMC, has lost millions but paid generous dividends and benefits to management, board members and other insiders, according to experts hired by customers suing the companies.

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• Coke prepares for the Olympics
• Alternative clothing company
• Customers line up for new iPhone
• Cow Appreciation Day
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SPECIAL REPORT: COBB EMC

• Chief blasts lawsuit claiming impropriety
• Read the partial report

• Double role pays utility's chief well
• Co-op's chief rewarded with Cobb Energy stock
• Cobb EMC told to release deposition
• Utility's secret wasn't kept
• Cobb EMC denies concealing fees
• Cobb EMC CEO got millions in loans
• Cobb EMC accused of mismanagement in lawsuit
• Exec seeks dismissal of lawsuit
• Members sue over CEO's financial dealings
• Co-op members get financial data
• Power to the people?
• From co-op to conglomerate
• Harmon tries to clean up mess
• No consensus
• Members question for-profit holdings

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Gordon ends 36-year career, then starts firm to push 'giving back'

Private Quarters

Get a taste of the good life; peek inside Atlanta luxury homes.

Bill Husted

To fix a computer, get to know it first

Bill's computer tips

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